mama bajji Privacy Policy
mama bajji is committed to being transparent about how your personal information is collected, where it is stored, and under what circumstances it is used.
1 Introduction and Scope
This privacy policy applies to all users of the mama bajji platform's services. When you browse the mama bajji website, open an account, or use any of our services, the terms of this policy take effect. Our Terms and Conditions are linked to this policy and should be read together with it.
mama bajji believes that every user's personal information belongs to them. That is why we clarify the purpose before collecting any information and ensure the user's consent. This document is written in full so that every user can understand their rights and mama bajji's responsibilities.
2 Scope of Data Collection
mama bajji collects only the information that is essential for providing its services. A detailed breakdown of the data collected is given below:
2.1 Registration and Identity Information
When creating an account, your name, mobile number, email address, and date of birth are collected. This information is used to verify your identity and keep your account secure. mama bajji serves only users aged 21 or above, so age verification is part of this process.
2.2 Financial Information
When making deposits or withdrawals through bKash, Nagad, Rocket, or Upay, the relevant mobile banking numbers and transaction details are stored. Full payment account details are never stored on mama bajji's servers — only the portion needed for verification is kept on record.
2.3 Technical Information
Your device type, browser version, IP address, and session data are collected automatically. This information is used to prevent fraud, monitor platform performance, and improve the user experience.
2.4 Gaming Activity Information
Your betting history, win/loss records, preferred game categories, and session duration are recorded. This information is analysed to provide a personalised experience and also to ensure responsible gaming.
3 Purpose of Data Use
The collected information is used for the following purposes:
- Managing your account and maintaining its security
- Processing deposit and withdrawal transactions
- Sending relevant bonuses and promotions (only with your consent)
- Detecting and preventing fraudulent activity
- Providing 24/7 live chat and email support
- Diagnosing and resolving technical issues on the platform
- Meeting legal obligations under applicable regulations
mama bajji never sells your information to third parties. No information is shared with outside organisations for marketing purposes.
4 Data Sharing and Disclosure
mama bajji may share information with third parties in the following limited circumstances:
4.1 Service Provider Partners
With trusted technology partners engaged for payment processing, data storage, or technical support — only the information necessary for providing the service and under strict confidentiality agreements.
4.2 Legal Obligations
Information may need to be disclosed in response to a court order, a lawful request from an investigating authority, or a requirement under applicable law. In such cases, mama bajji will seek to apply the maximum legally permitted protections to safeguard users' interests.
4.3 Emergency Safety Situations
If an urgent need arises to protect the safety of a user or a third party, relevant information may be shared with the appropriate authorities.
5 Cookies and Tracking Technologies
The mama bajji website uses cookies and similar tracking technologies.
5.1 Essential Cookies
These cookies are required for the core functions of the website — such as maintaining login sessions and security verification. Without them, the platform cannot operate properly.
5.2 Functional Cookies
These cookies are used to remember your preferences — such as language selection or your preferred game category. They make your experience more personalised.
5.3 Analytics Cookies
Analytics cookies are used to understand which pages on the website are visited most and where users spend more time. This information is analysed in aggregate — no individual user is identified.
You can control or disable cookies at any time through your browser settings. However, please note that disabling certain cookies may limit some features of the platform.
6 Data Security Measures
mama bajji applies industry-standard security technologies to protect user data:
- SSL Encryption: All data exchanged between the website and the server is secured with 256-bit SSL encryption.
- Data Encryption: Sensitive data in storage is protected with an additional layer of encryption.
- Access Controls: Only authorised staff can access the minimum data necessary for their role.
- Regular Security Audits: Regular audits are conducted to identify security vulnerabilities in the platform.
- Secure Payment Gateway: All financial transactions are handled through verified payment systems.
That said, no organisation can guarantee complete security on the internet. While mama bajji applies all available technical protections, users are also encouraged to take responsibility for keeping their own account information secure — in particular, by not sharing their password with anyone.
7 Data Retention Period
mama bajji retains data only for as long as necessary. General guidelines are given below:
- Information for active accounts is retained for as long as the account remains open.
- Records of financial transactions are kept for a period specified by applicable law even after an account is closed.
- Log files and technical data are generally stored for a short period and then deleted.
- Certain specific information may need to be retained for a longer period to meet legal obligations.
8 User Rights
As a mama bajji user, you have the following rights over your own information:
8.1 Right to Access
You can log in to your account at any time to view the information mama bajji holds about you.
8.2 Right to Correction
If any of your information appears to be incorrect or incomplete, please contact our support team to have it corrected. We provide support in Bengali 24/7 via live chat and email.
8.3 Right to Opt Out of Marketing
If you no longer wish to receive promotional messages or newsletters, you can cancel your subscription from the account settings or through the support team.
8.4 Right to Close Your Account
You may request to close your account on mama bajji. The account will be closed after any active balance and financial obligations have been settled. The FAQ section has answers to common questions about account management.
9 Protection of Data for Minors
mama bajji is for users aged 21 and above only. Collecting information from or providing services to anyone under the age of 21 is strictly prohibited on this platform. An age verification process is carried out at registration. If it becomes known that a minor's information has been collected by mistake, it will be deleted immediately and the relevant account will be cancelled.
10 Policy Changes and Updates
mama bajji reserves the right to amend this privacy policy as needed. If any significant changes are made:
- The updated date on this page will be changed.
- Registered users will be notified by email or through a notice on the platform.
- Reasonable notice will be given before changes take effect.
Continued use of mama bajji's services after the updated policy is published will be taken as acceptance of the new policy.
11 Contact
For any questions, concerns, or data-related requests regarding this privacy policy, please contact the mama bajji support team:
- 24/7 Live Chat — directly from any page on the platform
- Email: [email protected]
Our support team serves users in both Bengali and English. To learn more about mama bajji, visit the About Us page.