mama bajji Terms and Conditions
Please read these terms and conditions in full before using any mama bajji service. This document sets out our policies on accounts, bonuses, payments, responsible gaming and other important matters.
Table of Contents
- General Provisions and Definitions
- Eligibility and Age Requirement
- Account Registration and Management
- Deposit and Withdrawal Policy
- Bonus and Promotion Terms
- Gaming Rules
- Responsible Gaming
- Personal Information and Privacy
- Account Closure and Termination
- Limitations and Disclaimer
- Changes and Termination
- Contact and Support
General Provisions and Definitions
These terms and conditions apply to the use of all mama bajji services. "Platform" refers to mama bajji's website, mobile application and all related digital channels. "Member" refers to any registered user who has opened an account by agreeing to these terms.
Accessing the mama bajji platform or using any of its services means you fully agree to these terms. If you object to any term, please refrain from using the service.
1.1 Definitions
- "Bet" — any casino game, sports bet or other wagering activity.
- "Net Loss" — the amount remaining after deducting total winnings from total bets placed over a given period.
- "Wagering Requirement" — the obligation to place bets a specified number of times before bonus funds become withdrawable.
- "KYC" — Know Your Customer — the process of verifying a member's identity.
1.2 Applicability
These terms apply to residents of Bangladesh. mama bajji provides services only to members who are eligible to use online entertainment services under the laws of their own country.
Eligibility and Age Requirement
To open an account and use mama bajji's services, a member must meet the following requirements:
2.1 Age Verification
mama bajji reserves the right to verify a member's age and identity at any time. Withdrawals may be placed on hold until age verification is complete. Providing false information or concealing one's age is strictly prohibited and may result in account termination.
Account Registration and Management
To complete registration, a member must provide their correct name, mobile number and email address. After registration, an OTP will be sent to the provided email or mobile number to activate the account.
3.1 Login Security
Members can access mama bajji by entering their username and password on the login page. Keeping the password confidential is the member's own responsibility. If a password is forgotten, it can be recovered through the registered mobile number. Any suspected unauthorised access to an account must be reported to the support team immediately.
3.2 Updating Account Information
If any member details change — such as a mobile number or email address — mama bajji's support team must be informed without delay. mama bajji will not be held responsible for disruptions to service caused by outdated or incorrect information.
3.3 Multiple Accounts
If a single person holds more than one account, all accounts will be terminated and any bonuses or winnings earned may be forfeited.
Deposit and Withdrawal Policy
Transactions on mama bajji are carried out using popular mobile banking methods in Bangladesh. All transactions are fully secure and encrypted.
4.1 Deposit Methods and Limits
- Minimum deposit: ৳200 (per method)
- Accepted methods: bKash, Nagad, Rocket, Upay
- Deposits are generally credited to the account instantly
4.2 Withdrawal Methods and Limits
- Minimum withdrawal: ৳1,000
- Accepted methods: bKash, Nagad, Rocket, Upay
- Withdrawals are generally processed within 10–45 minutes
4.3 Transaction Verification
mama bajji reserves the right to verify a member's identity for any withdrawal request. A copy of a national ID card or passport may be requested if necessary.
Bonus and Promotion Terms
Each mama bajji bonus offer comes with specific wagering requirements. Accepting a bonus means agreeing to the associated terms. Bonus funds cannot be withdrawn directly — they become withdrawable only after the required number of bets has been placed.
5.1 Welcome Bonus
New members receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement is 10 times the bonus amount. Example: depositing ৳1,000 gives a ৳1,200 bonus, for a total balance of ৳2,200; before withdrawing, bets totalling ৳1,200 × 10 = ৳12,000 must be placed.
5.2 General Bonus Rules
- If a bonus is not used within a set period, it will be cancelled
- A maximum bet amount may apply while a bonus is in use
- Another bonus cannot be claimed while one is already active
- The wagering requirements on bonus winnings are stated in the details of each promotion
5.3 Other Promotions
Weekly reload bonus, slots fun bonus, Friday betting gift, birthday reward and friend referral bonus — separate terms apply to each. Full terms for any promotion can be found on the mama bajji promotions page.
Gaming Rules
The mama bajji platform offers slots, live casino, cricket betting, football betting and many other types of games. Each game or betting category has its own rules.
6.1 Technical Issues
If the internet connection is lost or a technical fault occurs during a game, mama bajji will work to resolve the issue as quickly as possible. However, the game provider's rules will apply to any bets on incomplete rounds due to technical reasons.
6.2 Misconduct and Manipulation
Any form of manipulation, software hacking, use of bots or exploitation of the system for unfair advantage is strictly prohibited. If such activity is detected, the account will be closed immediately and related winnings may be forfeited.
6.3 Sports Betting
Odds in sports betting are variable and update in real time in live markets. The odds at the time a bet is accepted are final. If a match is cancelled or postponed, bets will be settled in accordance with mama bajji's established policy.
Responsible Gaming
mama bajji is committed to keeping entertainment safe and controlled at all times. Gambling is a leisure activity and should not be seen as a source of income. It is important for every member to read mama bajji's responsible gaming guidelines and set their own limits.
7.1 Setting Your Own Limits
To change limits or request self-exclusion, contact the support team via 24/7 live chat or email.
Personal Information and Privacy
mama bajji is committed to protecting members' personal information. Data collected for registration and service operations is used solely for mama bajji's stated purposes. For full details on how information is collected, stored and used, please read our privacy policy.
8.1 Data Security
All transactions and personal data are kept secure through SSL encryption. mama bajji does not sell members' data to third parties or share it for advertising purposes. However, information may be provided to authorities upon a legally required request.
Account Closure and Termination
mama bajji reserves the right to temporarily suspend or permanently close an account without prior notice in the following cases:
- Breach of these terms and conditions
- Registration using false or misleading information
- Use of another person's identity
- Operating multiple accounts
- Misuse of bonuses or promotions
- Involvement in fraudulent activity
9.1 Voluntary Account Closure by a Member
Any member may request to close their account through 24/7 live chat or email. It is advisable to withdraw any remaining balance before closing the account.
Limitations and Disclaimer
mama bajji uses software from third-party game providers and does not accept liability for technical faults in that software. Game outcomes are determined by a Random Number Generator (RNG) that has been verified by third-party auditors.
10.1 Service Interruptions
The service may be temporarily unavailable due to maintenance, server upgrades or unexpected technical issues. mama bajji works to restore the service as quickly as possible, but no liability is accepted for losses arising from such interruptions.
10.2 Third-Party Links
The mama bajji platform may contain links to third-party websites. mama bajji is not responsible for the content or policies of those sites.
Changes and Termination
mama bajji reserves the right to change, amend or update these terms and conditions at any time. Members will be notified of significant changes by email or through a platform notification.
Continuing to use the platform after a change has been made will be taken as the member's acceptance of the new terms. It is therefore advisable to revisit this page from time to time.
To learn more about mama bajji, visit our about us page.
Contact and Support
If you have difficulty understanding any part of these terms or have a complaint, please contact the mama bajji support team. Support is available seven days a week, twenty-four hours a day.
Many common questions are already answered in our FAQ section.
All mama bajji services are for persons aged 21 and above only. Betting can be addictive. Play within your means and use the service for entertainment only.