For players 21 and over

Responsible Gaming

mama bajji believes that entertainment is enjoyable only when it stays within limits. Play safely and responsibly.

24/7 Support
Self-Exclusion
21+ Age Verified

Gaming is for entertainment, not addiction

Casino and betting at mama bajji is purely for entertainment. The safety of every player is our top priority. We want you to play and have fun — without fear of losses or financial pressure.

Awareness is the foundation of responsible gaming. Regularly reminding you of how much time and money you are spending, and keeping support accessible when needed — that is mama bajji's commitment. Our Terms and Conditions contain detailed information on player rights and protections.

This platform is only for adults aged 21 and above. Minors are strictly prohibited from creating accounts or participating in any games. We follow the age verification process strictly.

Many people think of gambling as a way to earn money — this is a misconception. Winning and losing are both normal in every game, and profit is not guaranteed in the long run. So never bet beyond your budget. If you want to learn more about mama bajji, you will find more information on our About Us page.

Tools to keep yourself protected

mama bajji has several protection features that you can activate yourself.

Deposit Limit

Deposit Limit

Set a maximum limit on your daily, weekly, or monthly deposits. Once this limit is reached, the system will automatically stop accepting further deposits.

Time Limit

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, you will receive a reminder and the session will end.

Self-Exclusion

Self-Exclusion

You can close your account for a set period (from 30 days to permanent). During this time you will not be able to log in or place any bets.

Bet Limit

Bet Limit

Set a maximum amount for a single bet. This reduces the risk of large losses in impulsive moments.

Reality Check

Reality Check

At set intervals, a summary of how long you have been playing and how much you have won or lost will be shown on screen.

Direct Help

Live Support

Chat in Bengali via 24/7 live chat to activate any protection tool or discuss your account.

Recognise the Warning Signs

If you notice these signs, it means keeping your gambling under control is becoming difficult.

Spending beyond your budget

Spending money meant for everyday essentials on bets, or having a tendency to borrow money to play.

Losing track of time

Spending much more time playing than planned and finding it hard to stop.

Chasing losses

Repeatedly placing bets to recover lost money and placing increasingly larger bets.

Hiding from family and friends

Concealing your gambling habits or the amount you spend from loved ones.

Anxiety and stress

Feeling restless or irritable when unable to play, or turning to gambling to ease emotional distress.

Impact on work and relationships

Gambling having a negative effect on your work, studies, or personal relationships.

If you notice even one of the above signs in yourself or someone close to you, take a break from gambling and contact us via live chat for support. The mama bajji support team speaks Bengali and is ready to help you.

Where to find help

You do not have to face this alone — multiple paths to support are open to you.

mama bajji Live Support

Support is available 24/7 via live chat in Bengali and English. Tell the support team directly if you want to set self-exclusion or limits — they will act quickly.

Contact by Email

In addition to live chat, you can also reach the mama bajji support team by email. Share your situation confidentially.

Family and Trusted People

Talk openly with a close family member or trusted friend. The support of a loved one can often be the most effective help.

Professional Counselling

Speak with a mental health professional or addiction counsellor. This is not a sign of weakness — it is a sign of a thoughtful decision.

Put Your Account on Hold

If you feel you need a break, use mama bajji's self-exclusion feature. Your account will remain completely inactive for the set period.

Stay Informed

Review your gaming history and records regularly. Your complete transaction and betting history is available in the mama bajji account section.

The Principles of Responsible Gaming

At mama bajji, the financial and mental wellbeing of every member matters to us. That is why we advise players to keep some clear guidelines in mind.

First, only play with money that, if lost, will have no impact on your daily life. Never bet from essential budgets such as rent, groceries, or your child's education costs.

Second, before each session, set a clear limit for both time and money. When you reach that limit, end the session — whether you are winning or losing. Trying to chase losses generally makes the situation worse.

Third, keep other sources of enjoyment in your life outside of gambling. Spending time with family, hobbies, and social connections help maintain mental balance. If gambling starts to take over that time, it is a warning signal.

To learn about mama bajji's privacy policy and data protection, read our Privacy Policy. It explains in detail how your personal information is stored and used.

If you ever feel you are losing control of your gambling, do not delay — contact mama bajji via live chat. Our support team speaks Bengali and helps with complete confidentiality.

Age 21+ Required

All casino and betting activities at mama bajji are only for adults aged 21 and above. Age is verified at registration. If any attempt by a minor to create an account is detected, the relevant account is immediately cancelled.

Common questions and answers

Contact mama bajji support via live chat or email and let them know you want self-exclusion. You can choose a period ranging from 30 days to permanent. Your account will be deactivated as soon as the request is received.

Yes. Even when self-exclusion is active, you can still withdraw the balance in your account. Contact the support team for the withdrawal — they will help you complete the process.

Yes, a request to lower your deposit limit takes effect immediately. However, a request to increase the limit is subject to a waiting period, which makes the process more secure.

Yes. There is an age verification process at registration. In addition, parents can use browser-based parental control software to restrict access to gambling-related sites on their child's device.

Yes. The mama bajji support team maintains complete confidentiality. No discussion related to responsible gaming is shared outside. You can freely contact them via live chat or email about your situation.

If you find yourself spending beyond your budget, struggling to stop, repeatedly playing to recover lost money, or hiding your gambling from family — consider seeking professional help. A detailed list is available in the "Recognise the Warning Signs" section of this page.